CUSTOMER CARE

Whether you’re looking for product info, order updates, or anything else, our customer care team is ready to assist you with quick and friendly support.

Have any questions or concerns?

We’re always ready to help!

Call us at

+1 880-455-9050

or send us an email to:

support@shopmalloutlets.com

RETURNS

We want you to love your purchase — but if something’s not quite right, we’re here to help.

Returns are easy. If you’re not 100% satisfied, you can return eligible items within 30 days of delivery for a refund or exchange.

To initiate a return, please email support@shopmalloutlets.com with your order number and reason for return. We’ll guide you through the next steps.

Items must be unused and in original packaging. Some exclusions may apply.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, American Express, as well as Apple Pay, and Google Pay for secure and convenient checkout.
How can I track my order?

Once your order is shipped, you’ll receive a confirmation email with a tracking number and a link to track your package in real-time. If you haven’t received it, check your spam folder or contact us at support@shopmalloutlets.com.
Can I change or cancel my order after placing it?

Yes — if your order hasn’t shipped yet, we can help you change or cancel it. Please contact us as soon as possible at support@shopmalloutlets.com with your order number. Once it’s shipped, changes or cancellations may not be possible.