SHIPPING POLICY

At Mall, we strive to provide you with fast, reliable, and affordable shipping options. Please review our shipping policy below to understand our shipping costs, delivery timelines, and important information about international shipping.

 

Shipping Costs

Shipping costs are separate from product costs and are determined by the type of order and destination. We have partnered with top shipping carriers to offer competitive rates for global shipping.

 

Customer Orders - Flat Rate Shipping

North America: $3.99

UK and France: $7.99

Rest of EU, Asia, South America, and Africa: $12.99

Oceania: $18.99

 

Sample & Inventory Orders

Shipping is dynamically calculated based on the weight of the order. Additional shipping charges may apply after order placement. If adjustments are necessary, our team will contact you with an updated invoice before shipping.

 

Shipping Times

We work hard to ensure your orders reach you as quickly as possible. Below are our estimated shipping times:

 

North America: 3 - 5 business days*

Global: 5 - 14 business days

Australia & New Zealand: 7 - 22 business days

*For remote locations, additional transit times may apply:

• 5 - 8 business days: Nova Scotia, Newfoundland and Labrador, Prince Edward Island, Remote Northern Ontario, Remote Northern Quebec, Alaska, Hawaii.

• 7 - 11 business days: Northwest Territories, Yukon, Nunavut.

 

These delivery times are estimates and may be affected by external factors such as courier delays, weather conditions, and customs clearance.

 

Expedited Shipping

For faster delivery, we offer expedited shipping. If you would like to upgrade your shipping option, please contact us at support@shopmallclub.com before placing your order.

International Shipping & Customs

 

When shipping internationally, occasional delays may occur due to customs processing. While we strive to minimize these delays, customs clearance procedures are beyond our control. We appreciate your patience.

 

Additional Charges: Some orders may be subject to extra shipping fees based on final weight and destination. If applicable, our team will notify you and send an additional invoice before shipping.

 

Order Tracking

Once your order is shipped, you will receive a tracking number via email so you can monitor the progress of your delivery.

 

For any shipping-related inquiries, feel free to contact our customer support team at support@shopmalloutlets.com.

 

Thank you for choosing Mall!